When searching for a roofing contractor to take care of your home, hiring one with quality experience and good customer service is crucial. Quality makes a difference! Roofing contractors who have been around for many years and are invested in their business and customers will do everything they can to keep their customers happy and stress-free. After all, it’s the customers that make their business a success. If you’re looking for a good contractor, it helps to know what you’re looking for. These four qualities can help you find the right contractor for your needs.
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They Have a Good Reputation
Reputation is significant. It lets you know that a business is reliable and treats its customers right. How can you tell if a roofer has a positive reputation? Reviews online are a great place to start. Roof Pros has a 4.5 overall rating on Google, with over 50% of those being five-star! When checking a business’ reviews, it’s essential to look at their positive and negative reviews. This way, you’ll be able to see which contractors have repeat problems with customers because you’ll be able to spot the patterns. Referrals are another great way to find a reliable roofing contractor. If you know a friend or family member who has dealt with a roofing issue lately and had a good experience, ask them for a referral!
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They Treat Your Home Like Their Own
Whether it’s a repair or an entire replacement, roofing projects can be extremely messy. The best contractors make sure to treat your home like their own. They try to protect the job site, and they clean up the mess when the project is over. A great contractor will leave your home looking better than before, not the opposite. You should be able to find information about the clean-up process in the paperwork from the roofer. You know that you’ve found a good contractor when they can tell you in writing that they’ll leave no mess behind when the work is over.
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They Listen and Take Notes
A huge factor in every good roofing contractor is solid communication skills. Look for a contractor that appears to be taking notes during the consultation and questions you about your budget, timeline, etc. They should be interested in providing you with your needs. The best roofers offer regular updates once you’ve signed the contract, either by checking in over email, phone, or even with a quick text. They should also be available for questions and concerns as they come up.
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They are Honest and Trustworthy
The contractor that you hire should be open and willing to discuss information about their certifications, license, and insurance. You can find this information on most contractors’ websites, but feel free to ask them any questions you may have during the consultation. Their website should also have all their contact information, including a mailing address.
About Roof Pros
Roof Pros is a family-owned and accredited roofing company. We take great pride in outperforming our competition in quality of service, value, and customer satisfaction.
We always respond quickly, assess the problem, and fix it properly to keep your roof watertight for years to come. If you’re considering replacing your roof, contact us for a FREE inspection today!